We have put together a list of useful agencies who are able to support families in a range of different ways. Please do get in touch if you know of an organisation that we should add to the list.
Food Provision
The Mustard Tree (Ancoats)
Food club emergency food parcels – please see website https://mustardtree.org.uk/2020/03/covid-19-food-deliveries-and-shop/
Shop remains open for food and essential toiletries – 10am – 2pm Monday – Friday
The Beacon Centre (Clayton)
Food bank operating at the newly established Beacon Centre on Barrington Street.
Contact centre manager Kay - kay@beaconcentremcr.co.uk
St Clements Church (Openshaw)
Have set up a small food bank and have produced a few parcels already. The service is open to receiving donations on Tuesday 2-4pm or Wednesday 6-8pm. They have also established a care community team who are happy to help people practically. They can be contacted on Care@stclementschurchmanchester.org or Paul on 07737915353
Other information can be found on the church website stclementschurchmanchester.org
Rainbow Haven (Openshaw)
Service has resumed and activities are being planned. To get in touch contact either:
Kati Silverberg – 07763 007904
Office 0161 370 3472
Salvation Army (Openshaw)
Salvation Army Openshaw
First floor, Unit 14, Lime Square
Openshaw M11 1DA
Phone: 0161 371 5044
Email address: openshaw@salvationarmy.org.uk
https://www.salvationarmy.org.uk/openshaw
4CT The Grange (Beswick)
Activities are now occurring
Contact 0161 230 1420
Bereavement & Support Information
The Gaddum Centre
Families can refer themselves or be referred by any relevant professional. Services are available for children and adults.
Please contact 0161 834 6069
NHS Bereavement Support Line
A bereavement support line has been set up to support people who have lost loved ones
The helpline can offer guidance and advice on dealing with grief and loss
It is staffed by trained nurses who are highly skilled and experienced in working with bereaved families
NHS Bereavement Helpline 0800 2600 400 and is open from 8am to 8pm
Irish Community Care
For the Traveller community and those of Irish descent. Based across North and Central Manchester
289 Cheetham Hill Road, Cheetham, M8 0SN 0161 205 9105
893 Stockport Road, Levenshulme, M19 3BG 0161 256 2717
Smithy’s Bereavement Group
Join the group for a chat and refreshments.
AM – Conran Medical Centre, 77 Church Lane, Harpurhey, M9 5BH
PM – North City Leisure Centre, Upper Conran Street, Harpurhey, M9
For further information about the group ring 07482 543 189
The compassionate Friend
This organisation offers support and care to anyone (parents, siblings and grandparents) who has experienced the loss of a child of any age and from any cause. Support can be offered over the telephone, online or face to face.
Telephone lines are open 365 days a year 10.00-16.00 and 19.00 – 23:00
Telephone Number 0345 123 2304 https://www.tcf.org.uk/
Once Upon a Smile
The service aims to assistance and support (emotional, practical and financial) parents who have lost a child or a partner (and have children) or children who have lost a parent or sibling.
0161 711 0339 http://www.onceuponasmile.org.uk/
Cruse Bereavement Care
Offering support, advice and information to children, young people and adults when someone dies. Support can be offered via telephone, email or face to face.
0808 808 1677 (free phone) http://www.cruse.org.uk/
Winston’s Wish
The charity offers practical support and guidance to bereaved children, their families and professionals via a free phone telephone number.
08088 020 021 (Mon-Fri 9-5 excluding bank holidays)
Mental Health Services & Domestic Violence
Greater Manchester Neuro Alliance.
The Greater Manchester Neuro Alliance supports people living with long term health conditions, their carers and families and during lockdown they’ve developed a series of fun sessions to improve your grey matter, cooking skills and get you moving. Check out their website for more information www.gmna.co.uk
Mental Health Working Group
The group is open to anyone who has an interest in mental health and the neighbourhood. If you know of someone who would like to become involved, please email Carolyn Wheelhouse - c.wheelhouse@nhs.net
Mood swings
Mental health support for people aged 16 plus over the phone.
Helpline phone number 0161 832 3736 10am – 4pm
Samaritans
Please contact – 0161 116 123 or 0330 094 5717
Manchester mind
Please contact 0161 769 5732 with your name and phone number and telephone support will be offered.
Self Help Services
Currently delivering telephone Cognitive Behavioural Therapy and Counselling over the telephone, as well as computerised CBT.
Referrals come through our online portal (for self and professional referrals) rather than sending paper referrals/emailing or asking clients to phone our service. As there may be a delay through these methods. https://www.selfhelpservices.org.uk/service/manchester-psychological-wellbeing-service/ clients will have an initial appointment within 2 weeks of referral.
Befriending Phone Line for Polish Over-50s
Europia will be setting up a befriending phone-line service for Polish people who are over-50 years old. Polish people will be able to ring 0161 826 3177 and have a chat with one of our Polish staff. This phone-line is for those who just want to talk to someone. Callers can discuss whatever they like. They can ask for advice about welfare or COVID-19, or they can just talk about how they are feeling. This service will be available from Monday 27 April 2020, 10am-2pm Monday to Thursday.
Shout
A service for people in Greater Manchester to find and receive mental health support – anytime, day or night.
The service, Shout, allows people to simply and discreetly communicate with trained crisis volunteers by text message. The service is overseen by clinical supervisors.
After texting a crisis volunteer will reply. The volunteer will offer support and respond to questions until they, and the person using the service, feels in a safe calm place. The volunteer will also provide signposting to other services that can offer specialist support and ongoing help in their local area.
Shout can be contacted 24 hours a day, 7 days a week, simply by texting ‘SHOUT’ to 85258.
Family and Children
Sure Start (Clayton)
Infant feeding support and free library room hire available for local services. Weaning classes are also available. Email: janet.dexter@manchester.gov.uk
Manchester Settlement
Offering a range of services for young children. Please see link - https://www.manchestersettlement.org.uk/
Services
Men's Group
Newly established at The Beacon Centre operating every Thursday 09:30am – 11:30am. £2 admission including refreshments and activities. Social group meeting to help and talk about mental health.
All enquiries to: hello@beaconcentremcr.co.uk or 07305 048 634
Rainbow Haven
Rainbow Haven provides support to destitute asylum seekers and refugees who are without any source of income and lack food and housing. Rainbow Haven is still offering general advice with benefits, homelessness and access to solicitors.
Amanda 07985 885059 or Sisay 07985 88404
Office 0161 370 347
Mental Health Practitioner
The group is open to anyone who has an interest in mental health and the neighbourhood. If you know of someone who would like to become involved, please email Carolyn Wheelhouse - c.wheelhouse@nhs.net
Manchester City Council Contact Service
Social Care referrals can be made by contacting the Manchester City Council Contact Service. You can make contact to get help, support or social care, if you think someone is being abused or neglected and to find out information from other support organisations. , By phone 0161 234 5001, or online mcsreply@manchester.gov.uk
Be well
Be Well are accepting referrals from any organisation in Manchester now, not just GP’s. Be Well can connect to everything the Community Hub, they can support with food and medication delivery.
Be Well during covid-19 - They have adapted to support people with their current needs, contact is more about immediate welfare, making sure residents have the support they need to deal with the current situation.
https://www.thebiglifegroup.com/service/be-well/
Community Care Navigator
The service is still taking referrals and will be able to offer support to service users.
Please contact 0300 303 9650 or email for referrals mft.carenavigators@nhs.net
Manchester Community Central- MACC
offering support to community groups and volunteers
Age UK
Meal delivery, prescription collection. shopping, visits/calls
0161 223 6062 or 07565988502
CAB
Citizens Advice Manchester has suspended all of their community hubs but all other services are open for telephone support. Advice line 03444 111 222
https://www.citizensadvicemanchester.org.uk/
Rough Sleepers team
The rough sleepers team continue to provide outreach across the city – please contact the team if you see someone who is sleeping rough: https://secure.manchester.gov.uk/info/200117/homeless_people/3032/tell_us_about_people_who_are_sleeping_rough
The Silver line
Details of useful helpline for over 55’s - https://www.thesilverline.org.uk/what-we-do/
The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week, and 365 days of the year.
The Silver Line Helpline – 0800 4 70 80 90
General Advice & Funding Resources
Please share the information as we look to support the neighbourhood over the winter season as much as possible.
Buzz is pleased to announce we have funded Walking Mum’s Club to deliver walks at several parks across Manchester. These walks have previously been well received and are a great way for new parents to meet other parents, talk to and learn from each other in a safe, friendly environment. The parents that attend Walking Mum’s Club have told us they’d like more information about several different topics so Walking Mum’s Club have invited guest speakers to attend some Walk and Talk sessions in North and South Manchester – these sessions have previously been delivered in Central Manchester.
Please see attached and information below.
Introducing free digital workshop sessions held at The Resonance Centre, 599 Ashton New Rd, M11 4SG.
These sessions are free of charge and accessible to anyone with no criteria. If you are looking to start the digital journey or want to get involved or seek advice – help is at hand. Free devices are also available*
Sessions run every Monday, Wednesday and Friday for 1 hour, starting 1 – 2pm.
Contact Ralph Sweeney on 07745 882207
*Subject to criteria
The Grange Community Centre, Pilgrim Drive, Beswick, M11 3TQ
Monday-Friday
9-4pm
Free
0161 230 1420 for more information
Senior Youth Club
The Grange Community Centre, Pilgrim Drive, Beswick, M11 3TQ
Monday 4.30-6.30pm
11-15yrs Free
0161 230 1420 for more information
Juniors Youth Club
Sporting Edge, 1 Silverlace Avenue, Openshaw, M11 1GN
Monday 4.30-6.30pm
6-10yrs Free
0161 230 1420 for more information
Yoga
The Grange Community Centre, Pilgrim Drive, Beswick, M11 3TQ
Monday
4.30-6.30pm 11-15yrs
Free
0161 230 1420 for more information
Community Works Mental Health Support Group
The Grange Community Centre, Pilgrim Drive, Beswick, M11 3TQ
Tuesday 11-2.30pm 18+
Drop in support group for adults with Mental Health
0161 230 1420 for more information
Public Living Room
The Grange Community Centre, Pilgrim Drive, Beswick, M11 3TQ
Tuesday 10-3pm 18+
Free
0161 230 1420 for more information
Badminton
Sporting Edge, 1 Silverlace Avenue, Openshaw, M11 1GN
Tuesday 4-6.15pm 18+
£5 per badminton court contact the centre on 0161 301 1412
Stay & Play
The Grange Community Centre, Pilgrim Drive, Beswick, M11 3TQ
Wednesday 10-11.30am
0-pre school 50p
0161 230 1420 for more information
Gardening Group
The Grange Community Centre, Pilgrim Drive, Beswick, M11 3TQ
Wednesday 10-12noon 18+
Free
0161 230 1420 for more information
Junior Youth Club
The Grange Community Centre, Pilgrim Drive, Beswick, M11 3TQ
Wednesday 4-6pm 6-10yrs
Free
0161 230 1420 for more information
Blue Phoenix Football
Sporting Edge, 1 Silverlace Avenue, Openshaw, M11 1GN
Wednesday 5-6pm/6-7pm
5-12yrs
£4 each or both sessions for £6, contact John on 07522-746673
Skating Edge Roller Disco
Sporting Edge, 1 Silverlace Avenue, Openshaw, M11 1GN
Thursday 4.30-5.30pm
12yrs and under
£1, text 07989-475498 to book
Skating Edge Twist & Turn
Sporting Edge, 1 Silverlace Avenue, Openshaw, M11 1GN
Thursday 5.30-6.30pm
13+yrs
Free, text 07989-475498 to book
Blue Phoenix Girls Football
Sporting Edge, 1 Silverlace Avenue, Openshaw, M11 1GN
Thursday 5-6pm
5-12yrs
£4 each , contact John on 07522-746673
Poles Apart Mental Health Support Group
The Grange Community Centre, Pilgrim Drive, Beswick, M11 3TQ
Friday 12-3pm
18+
Drop in support group for adults with Mental Health
0161 230 1420 for more information
Table Tennis
The Grange Community Centre, Pilgrim Drive, Beswick, M11 3TQ
Friday 10-12noon
18+
£1 per person
0161 230 1420 for more information
Dancing
The Grange Community Centre, Pilgrim Drive, Beswick, M11 3TQ
Friday 1-3pm
18+
£3 per person
0161 230 1420 for more information
Saturday Club Beswick
The Grange Community Centre, Pilgrim Drive, Beswick, M11 3TQ
Saturday 12.30-3.30pm
3-12yrs
Referral only contact The Contact Team on 0161 234 5001
Skating Edge Roller Skating Lessons
Sporting Edge, 1 Silverlace Avenue, Openshaw, M11 1GN
Saturday 1-2.15pm
4yrs+
£3 Children
£4 Adults
text 07989-475498 to book
Hope Church
Sporting Edge, 1 Silverlace Avenue, Openshaw, M11 1GN
Sunday 10.30-1pm
Adults/families
Email for more information
Hopecommunitychurch1@yahoo.co.uk